Cris A., M.Ed

Shell has excellent communication skills, both verbal and written. Her tone is poised, empathetic, and she seeks to understand before being understood; her demeanor is always professional. Her intuition allows her to earn trust and establish rapport with ease. Shell is tactfully truthful and very trustworthy. She believes in the importance of connecting with the individual and does her best to achieve win-win outcomes. I am glad that I do not only know Shell as a professional but also as a friend; a very reliable and caring person who does not hesitate to reach out and help with the best of her talents and skills. A true people person. ~Cris A., former volunteer colleague